Last updated: June 2025
We collect information you voluntarily provide via our contact forms, including name, email, phone number, company name, and the contents of your message. We also automatically collect technical information such as IP address, browser type, device type, referring URL, and pages visited, through standard web analytics tools.
We use your information to respond to enquiries, schedule and conduct strategy calls, deliver contracted services, send relevant updates about our work, improve our website and service offerings, and meet legal or regulatory obligations. We do not sell your personal information to any third party — ever.
We use cookies and similar technologies to operate the site, remember your preferences, and measure aggregate site usage. You can disable cookies in your browser settings; some site features may not function as intended without them. We do not use cross-site tracking pixels for advertising purposes.
We rely on a small number of trusted third parties to operate our site and services. These currently include Google Analytics (anonymized usage analytics), Calendly (meeting scheduling), LinkedIn (social profile), and FormSubmit (contact form delivery). Each of these providers processes data under their own privacy policies.
Your data is stored on reputable cloud infrastructure with industry-standard encryption in transit and at rest. We restrict internal access to client data to team members who need it to perform their role, and we maintain reasonable administrative, technical, and physical safeguards to protect against unauthorised access.
Depending on your jurisdiction, you have rights including the right to access, correct, delete, or export the personal data we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details at the bottom of this page. We will respond within 30 days.
We retain contact enquiry data for as long as needed to fulfil the request and to maintain a record of business communications, typically up to 3 years. Engagement and project data is retained for the duration of the engagement plus 7 years, after which it is securely deleted unless required to be retained for legal reasons.
Our services are intended for businesses and adults. We do not knowingly collect personal information from individuals under the age of 16. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. Material changes will be reflected in the 'Last updated' date at the top of this page. We encourage you to review the policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy or how we handle your data, contact us at info@digitecsolution.com. We aim to respond within one business day.
