Last updated: June 2025
By accessing or using digitecsolution.com (the 'Site') and any services provided by Digitec Solution ('we', 'us', 'our'), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms apply to all visitors, clients, and partners.
Digitec Solution provides AI and machine learning development, custom web and software development, UI/UX design, digital marketing, Microsoft Azure cloud services, big data engineering, and related consulting services. Specific deliverables, timelines, and pricing are defined in individual Statements of Work (SOWs) signed between Digitec Solution and the client.
Clients are responsible for providing timely access to required information, systems, brand assets, and stakeholder feedback. Delays caused by incomplete client inputs may affect project timelines. Clients warrant that all content, data, and materials provided to us are lawful and that they have the rights to use them.
Invoices are issued per the milestones defined in the SOW and payable within 14 days of receipt. Late payments accrue a service charge of 1.5% per month. Due to the bespoke nature of our work, all payments for completed milestones are non-refundable. Pre-payments for work not yet commenced may be refunded less reasonable costs incurred.
Upon full payment, ownership of final, project-specific deliverables is transferred to the client. Digitec Solution retains ownership of pre-existing tools, frameworks, libraries, and methodologies used to produce those deliverables, and grants the client a perpetual, worldwide license to use them as embedded in the deliverables. We retain the right to showcase non-confidential work in our portfolio.
We treat all client information as confidential. Either party may request a mutual Non-Disclosure Agreement (NDA) prior to or during an engagement. We will not disclose proprietary business information, source code, data, or strategic plans to any third party without written consent.
To the maximum extent permitted by law, Digitec Solution's total liability under any engagement shall not exceed the total fees paid by the client for the specific project from which the claim arises. We are not liable for indirect, incidental, consequential, or punitive damages, including loss of revenue, data, or business opportunity.
Each party agrees to indemnify the other against third-party claims arising out of its own breach of these terms, its negligence, or its violation of applicable law. The client specifically indemnifies Digitec Solution against claims arising from content, data, or materials supplied by the client.
Project timelines are estimates based on agreed scope. Material scope changes will be handled through written change orders that may adjust timelines and fees. We commit to professional, on-time delivery for in-scope work and to clear, timely communication for anything that may affect a milestone.
Either party may terminate an engagement with 14 days' written notice. The client remains liable for fees corresponding to work performed up to the termination date, including any non-cancellable third-party costs incurred on the client's behalf. Confidentiality, IP, and liability clauses survive termination.
These Terms are governed by the laws of the Islamic Republic of Pakistan. For international clients, both parties agree to attempt good-faith resolution before initiating any formal proceedings. Any disputes that cannot be resolved through negotiation may be referred to mutually agreed arbitration.
We may update these Terms from time to time. The 'Last updated' date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
For any questions about these Terms, please contact us at info@digitecsolution.com. We aim to respond within one business day.
